Data-driven businesses have access to unprecedented amounts of customer data. And as technology evolves to create new channels, the volumes continue to increase.

Big Data and Business Transformation – Can You Do One Without the Other?

Posted by David Costello on 16 November 2016
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Risk management systems are nothing new. Utilities providers have been credit-scoring customers for years, defining contract terms and payment plans depending on individual customer circumstances. This may be as simple as flowchart that agents follow, through to a more automated solution using a spreadsheet, or the company financial platform.

The Rise of the Decision Management Engine – and Why You Need One

Posted by David Costello on 4 November 2016
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Digital transformation within your organisation is unlikely to be a single big-bang event, one project that delivers on all of your strategic goals instantaneously. Instead it will be a programme of constant innovation, small tweaks that deliver incremental improvements, eventually building up to create considerable savings and efficiencies.

To Achieve True Innovation, You’re Going to Have to Evolve

Posted by David Costello on 27 October 2016
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Every business is by now aware of the enormous potential for success made available by technology. Digitally mature organisations have already implemented Big Data, Internet of Things (IoT)and analytics programs – but the next step is to institute a digital transformation strategy that allows them to take action using the new insights they create.

Strategy and Mindset is Crucial to Digital Transformation

Posted by David Costello on 19 October 2016
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