No company in ANY industry wants to face the consequences of paying millions in fines due to their field teams mis-selling their product or services. Unfortunately for some utility companies, this violation led them to compensate their customers heavily due to an error made by their staff.
Whether intentional or not, you want to be sure to take every precaution possible to prevent this from ever happening. Fortunately, with the use of a mobile field sales solution, utility company managers have the ability to not only track their clients with GPS technology, but can also monitor the sales activity in progress.
Now, we understand that this would require more oversight on the part of your company’s managers, but the convenient part is that this monitoring can be done with your device.