Karl Davis

Recent Posts

The main part of running your utility organisation — or any business, for that matter — is maximising your production and service while keeping your mistakes to a minimum. In the utility industry, making certain mistakes can not only be a blemish on your company’s track record — it can come with a very painful financial blow.

Mis-selling is a subject that no company wants to have to discuss as it comes with negative connotations. And rightfully so. Companies have been fined millions for selling their products or services incorrectly or with misleading policies.

Especially in a newly deregulated market such as utilities, the importance of maintaining compliance is pivotal. It helps to ensure your sales processes are fair, it allows your customers or prospects to be treated well and it allows your business practices to be transparent.

Fortunately, though, there are measures that your utility business can take to prevent compliance mishaps from occurring in your door-to-door sales. One of the steps you can take involves implementing a mobile field sales solution for your team members.

3 Ways to Reduce Your Sales Compliance Headaches

Posted by Karl Davis on 25 May 2015
Read More

Does your utility company have a strategy for when disaster strikes?

How Emergencies Can Use Mobile Field Solutions

Posted by Karl Davis on 25 May 2015
Read More
No company in ANY industry wants to face the consequences of paying millions in fines due to their field teams mis-selling their product or services. Unfortunately for some utility companies , this violation led them to compensate their customers heavily due to an error made by their staff.

Whether intentional or not, you want to be sure to take every precaution possible to prevent this from ever happening. Fortunately, with the use of a mobile field sales solution, utility company managers have the ability to not only track their clients with GPS technology, but can also monitor the sales activity in progress.

Now, we understand that this would require more oversight on the part of your company’s managers, but the convenient part is that this monitoring can be done with your device.

2 Ways GPS Can Prevent Mis-Selling

Posted by Karl Davis on 21 May 2015
Read More

Are you sure you’re making effective use out of your mobile sales solution?

We understand that ensuring your mobile sales team maximizes their full potential is a concern for many utility companies. The successful implementation of your mobile sales solution severely improves company operations by optimizing face-to-face contact with customers, reducing the possibility of mis-selling and synchronising sales with a convenient mobile tool.

So why wouldn’t your staff want to make use of it? Perhaps your application is new and they are taking the transition slowly. Maybe it’s a lack of understanding the software and its benefits. Whatever the case may be, we’ve outlined a few ways to get your field teams inspired to use your mobile solution.

Stress These Benefits to Get Your Team Using Your Mobile Sales Solution

Posted by Karl Davis on 19 May 2015
Read More
As a utility company in a deregulated market, a majority of your sales likely come as a result of face-to-face contact. And for your field sales team, the job can become repetitive with the same sales pitch being reiterated from residence to business. To help your team enhance the way they pitch utility services, we’ve highlighted a few pointers that every door-to-door (D2D) salesperson should implement.

4 Ways to Improve Your Door-to-Door Sales

Posted by Karl Davis on 11 May 2015
Read More
For your new hires, nothing is more important than being able to properly train them so they can smoothly integrate into your already existing company operations. And in the utility industry, the speed in which training is done plays a crucial role in how quickly your new employees can go from trainees to full-fledged employees finalising contracts in the field.

In this post, we’ll outline the benefits of training your new staff with the use of a mobile enterprise application platform (MEAP) as opposed to conducting informative sessions in a traditional seminar setting.

4 Reasons Why Training via Mobile Sales Solution is Better than a Seminar

Posted by Karl Davis on 28 April 2015
Read More
Compliance Manager's Manual eBook Body Image
How Sales Leaders Supercharge Profits eBook