As a utility company, many of your workers are on-the-go and require in-depth technology to suit their needs. Having a top-tier mobile application platform in the field has surpassed the idea of being a trend  it’s virtually a necessity. Plus, its use includes several benefits such as synchronised projects, live updates and even reduced rejections.

Whether your team is using company-issued technology or their own personal devices, your office’s network security could be at risk without the proper protection. A growing trend in many tech companies is the Bring Your Own Device (BYOD) policy.

The popularity of this policy is attributed to the reduced costs for business owners and the ease of transition for employees who don’t have to get acclimated to new technology. This seamless transition from using mobile devices for personal life to business purposes is attractive to everyone involved, but unfortunately, it’s also extremely sexy to hackers.

Is Creating a BYOD Policy Right for Your Utility Company?

Posted by Karl Davis on 12 March 2015
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It should be a short- and long-term goal of every employee to maximise their production and contribution to the team. It should also be the goal of every leader to provide the tools necessary so team members are able to strive for that goal.

In the utility industry, companies with outdated technology are at a disadvantage due to long sales processes, back-and-forth billing, inconsistent communication and a plethora of other factors. With the integration of a mobile enterprise application platform (MEAP), many of these issues get left in the past and overall performance begins to rise.

As a means to optimise your team’s collaboration efforts while synchronising individual projects, implementing a MEAP into your company’s framework enhances your overall performance by creating happier clients and more productive employees.

Curious to know HOW? Of course you are.

Maximise Your Team's Productivity with Mobile Application Platforms

Posted by Karl Davis on 10 March 2015
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In a recent post, we discussed three easy ways to prevent field sales non-compliance so that your utility company could avoid mis-selling. One of those three key methods for preventing mis-selling was the improvement of communications with customers.

Today, we wanted to go into depth about how your NGO can use mobile enterprise application platforms to improve customer communications and avoid mis-selling.

How to improve customer communication with digital order capture

Posted by Karl Davis on 5 March 2015
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For utility companies, field sales non-compliance is a major issue. Last year, several major utility service providers in the UK, US, and Australia were hit with enormous fines and other stiff penalties as a result of mis-selling.

How tough were these punishments? One company, E.On, was penalized with a £12,000,000 fine. How many customers would your utility have to sign, and keep, to make up such a loss? How much more would you have to do to counter the loss of accounts as existing customers switch to new utility providers after learning of the issue?

3 Easy Ways to Prevent Mis-Selling

Posted by Karl Davis on 20 February 2015
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In any business, it is important to keep a careful watch of all expenses and income throughout the organisation. What most people who do not run a large business such as a utility company realise is just how many expenses such a company can incur in a single day.

Mobile Application Platforms and Enterprise Resource Planning

Posted by Karl Davis on 29 January 2015
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