PSI are proud to announce their international expansion with the formation of PSI Australia. Led by Managing Director David Spurgeon, the experienced team of implementation consultants aim to disrupt Australia’s competitive sales fulfilment market.

PSI solidify their global presence by setting up office in Australia.

Posted by David Costello on 23 May 2016
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Although the utility industry is one that leaves little room for groundbreaking changes in company operation, there are still ways to enhance the way your business runs. Sometimes you and your competition offer very similar services and the only way to stand out is how you interact with your customers in face-to-face meetings.

In many places, having a deregulated utility industry benefits the consumers with more competition breeding lower prices and more affordable living. And in your deregulated market, the changes shouldn’t only benefit your customers  you’re also able to take advantage of the benefits, as long as you know how to implement them.

By incorporating a mobile enterprise application platform in your business operations, you’ll open the door to more possibilities to improve the way you provide your utility service. From making the sales process quicker to simplifying your client interactions to reaching the full potential of your field teams’ productivity, there are several ways your company can stay one step ahead of your competition.

The Competitive Advantage of Using a Mobile Field Sales Solution

Posted by Karl Davis on 20 April 2015
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In today’s age, any company that uses the internet to run their daily operations is well-aware of the importance that mobility has for their staff and clients. Not only does mobility enable your team to close deals while outside of the office, it also allows them to have real-time access to all the events that are concurrently going on, no matter their location.

Having a workforce that is agile and quick to adapt to any situation is ideal for any utility company. With quicker, more efficient service, your clients will also reap the benefits of having a representative who’s able to enhance their service at the drop of a hat via your new mobile application platform.

Although we’re sure that the advantages are clear, we’d like to break down how using mobile technology for your utility team will give way to a more agile workforce and even happier clients.

Add Mobile Technology for a More Agile Workforce

Posted by Karl Davis on 3 April 2015
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Competition is on the rise as a utility company. And with more possibilities for consumers to entertain, many companies like yours are looking for new ways to get an advantage. With the constant presence of technology in the hands and laps of virtually every capable person, companies of every industry are looking for new ways to meet their consumers halfway.

And unlike 10 years ago, having an online presence isn’t enough to catch and keep the attention of your clients or leads. In 2015, your best chance to garner new clients and optimize your current service is to go mobile! Everyone is constantly occupied and in transit -- so it’s only right to meet your clients where they always are: on the go.

The benefits of having your company running with a mobile enterprise application platform (MEAP) can bring in more sales while improving your customer service at the same time. From tapping into new communication methods to being able to direct your team from afar, there are several positive factors that could turn your utility company’s framework on its head for the better.

Why Your Utility Company SHOULD Go Mobile

Posted by Karl Davis on 2 April 2015
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The world of utility sales is changing. As new technologies are introduced into the market, companies are constantly challenged to evolve and adapt, or shrink into irrelevance as competitors adjust to these new technologies faster and use them to snatch up larger chunks of the market.

Integrating newer technologies such as mobile application platforms into your data capture processes to track important customer information confers numerous benefits which should not be overlooked. What are these benefits? They include:

Sign More Customers and Reduce Costs with a Mobile Application

Posted by Karl Davis on 4 March 2015
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Every company wants to dominate their market for less capital spent. Finding ways to reduce expenses while maximising the efficacy of your sales efforts is a constant concern, especially in utility companies that employ field sales.

The question is, “how can I cut costs while improving the effectiveness of my sales team?”

Saving Money in a Utility with Mobile Application Platforms

Posted by Karl Davis on 25 February 2015
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